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DATA PROTECTION OFFICER We have appointed a data protection officer (DPO) within Alt HAN Co. If you have any questions about this privacy policy or our privacy practices, please contact our Data [...]

At Alt HAN Co, we may use cookies to allow us to personalise your visits to this site, keep track of your preferences and learn about the way you use the site. A cookie is a small text file that [...]

Under certain circumstances, you have rights under the GDPR and DPA in relation to your personal data, upon request: • Request access to your personal data (commonly known as a “data subject [...]

Where we use such third-party providers as listed in Section 6, we take steps to enter into agreements to ensure that such third parties have the adequate safeguards in place, which include: [...]

We may share your personal data with the parties set out below. This will typically include in the following circumstances: • Contractors and partners that we work with to carry out Alt HAN Co [...]

Cloud servers We store personal data within our UK and EEA-hosted servers and other third-party databases. These include: • Microsoft Office 365/Sharepoint (with data stored in Microsoft Azure [...]

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or [...]

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: Consent This applies where you have given us consent [...]

Typically, we will collect the personal data of energy customers, and residents and landlords in premises that may be suitable to benefit from Alt HAN services, in addition to staff at our [...]

We have issued the draft AltHANCo Exempt Premises List Submission consultation, with responses due by 5pm Tuesday 1 October 2019. During the consultation, we are seeking views on the draft Exempt [...]